Best-in-class customer orientation with tailor-made offers

For more than 130 years, Mercedes-Benz has been delighting its customers with outstanding, fascinating vehicles. As the associated financial and mobility service provider, Mercedes-Benz Mobility offers first-class mobility services for all aspects of the automobile.

We align our products and services with the expectations of our customers. With our tailor-made services and products, from financing and fleet management to electric vehicle charging, we support them in achieving their private and professional goals. At Mercedes-Benz Mobility, you enjoy flexibility, comfort and a feeling of appreciation.

Anyone who finances or leases their vehicle from us expects fast and convenient solutions, and that is exactly our goal: five clicks to buy online, another three for financing or leasing a Mercedes-Benz. To achieve this, we seamlessly combine the online sales process and the offline world. This allows us to ensure a consistent experience where our customers can easily switch between both worlds and experience the same exceptional service both online and in person.

A few concrete examples: With our online financial calculator, a leasing or financing calculation only takes about 100 milliseconds. At Mercedes-Benz Financial Services China, 99% of financing contracts are already applied for digitally, and the entire process takes less than ten minutes.